Erick Ellgren: Allstate Insurance

Bios

• 

  Conor McMenamy

  Personal Financial Representative

  Conor McMenamy began his insurance career in 2010 and moved from New York City to join the agency in 2014. As a Personal Financial Representative holding CRPC and AAMS designations, Conor focuses on education and guidance. He is committed to understanding each customers unique situation, priorities, and goals before developing personalized strategies to help them make informed financial decisions. Conor will help you find a wide range of choices in, mutual funds, retirement, life insurance, long-term care and a variety of annuities designed to meet both general and specific financial needs. He takes pride in helping customers achieve financial security and helping protect what matters most to them and their families. Outside of work, Conor is a proud father of two young boys. He enjoys surfing, golf, and playing ice hockey, and is an enthusiastic follower of both the NHL and NFL, especially through his participation in fantasy football.

• 

  Lauren Tonjes

  Customer Service Professional

  With a career in insurance that began in 1980, Lauren Tonjes brings over forty years of experience and dedication to her role as Inside Sales and Service Representative at The Agency, where she has served since 2015. Lauren offers an extensive range of coverage options—including Home, Auto, Umbrella, Hurricane, Flood, Commercial, Motorcycle, Boat, and more. She is known for her ability to connect with customers, listen attentively to their needs, and provide clear, reassuring guidance that helps them feel secure in their choices. Beyond her professional life, Lauren channels her creativity into needlework and sewing, crafts she finds both relaxing and fulfilling. She is also a devoted cat mom. Lauren’s blend of patience, experience, and personal warmth makes her a memorable part of every customers insurance experience.

  Services:

• 

  Angelina Hughes

  Sales Professional

  Since starting her insurance career in 2022, Angelina Hughes has quickly become a Sales Producer at The Agency, where she’s been proudly assisting customers since 2023. Angelina focus’ on Home, Auto, Business, Umbrella, Condo and Life insurance, offering knowledgeable guidance and personalized service. What drives Angelina most in her work is helping people understand their coverage choices and seeing their assets are well protected. She believes in helping customers so they can feel confident about the important decisions they make for themselves and their families. A proud graduate of the University of Redlands, Angelina holds both a Bachelor’s degree and an MBA. She also has a passion for athletics, having played college volleyball for Redlands. Angelina’s drive, experience, and personal warmth make her a valued resource for anyone seeking insurance peace of mind.

  Services:

• 

  Mathew Mikulecky

  Sales Professional

  Matt Mikulecky joined The Agency in 2022, diving into the insurance sales world with a strong sense of responsibility and care. He works closely with customers to help safeguard their homes and vehicles, seeing every detail is addressed and every question is answered. Matt genuinely enjoys building trust and clarity with those he serves, and he measures his success by the peace of mind customers feel. When he’s not at the agency, Matt can usually be found at the gym or out for a run, channeling his energy into staying healthy and active. He believes that the discipline and perseverance he develops through fitness translate directly into his work, helping him stay sharp and ready to tackle any challenge. Matt’s approach is straightforward and genuine—he’s here to help, and he takes that role seriously.

  Services:

• 

  Kamakani Macdonald-Chun

  Sales Professional

  Kamakani Macdonald-Chun began his insurance career in 2023 when he joined our agency, bringing his natural people skills and positive energy to the world of insurance. He focuses on selling Home insurance, Auto insurance, and a wide range of other personal coverage options. Kamakani's favorite part of the job is having real conversations with people—he finds it genuinely rewarding to connect with others and help when they need it most. Whether he’s answering a quick question or walking a customer through the details of a new policy, Kamakani approaches each interaction with patience, clarity, and care. His approachable style and commitment to service make him someone customers can rely on. For Kamakani, it’s not just about selling insurance—it’s about making someone’s day better and seeing that they feel supported and protected.

  Services:

• 

  Leimomi Coloretti

  Customer Service & Sales Professional

  Leimomi Coloretti joined the agency in 2023 as an Agent, bringing strong communication skills and a creative perspective to helping customers protect what matters most. She focus’ on Property & Casualty insurance, providing tailored solutions and helps manage liability exposures. Beginning her insurance career in 2023, Leimomi quickly distinguished herself through her ability to simplify complex protection needs and deliver exceptional customer service. Her professional background in marketing and business development gives her a unique edge in engaging customers and presenting coverage concepts with clarity and confidence. Leimomi speaks some Japanese and connects easily with customers across Hawaii’s diverse communities. Outside of the office, she maintains a disciplined fitness routine and enjoys training with a boxing coach on weekends. Her approach to insurance is centered on professionalism, knowledge, and empowerment—seeing every customer feels informed, supported, and protected.

  Education:

• 

  Naomi Nguyen

  Customer Service & Sales Professional

  Naomi Nguyen began her insurance career in 2022 as an insurance service specialist and joined The Agency in 2024. She is fluent in both Vietnamese and English and provides support to customers with Home, Auto, Hurricane, and Business insurance. Naomi enjoys helping customers understand their coverage options and sharing information about Allstate’s products and services. She values the opportunity to help people use their hard-earned money wisely to help protect what matters most to them. As a Honolulu resident, Naomi understands the unique needs of Hawaii households and how local conditions can affect customers’ protection needs. Outside of work, she enjoys music, art, painting, and karaoke. She also once performed as a stage dancer during her teen years in her home country.

• 

  Jarrett Belaras

  Sales Professional

  Jarrett Belaras joined The agency in 2024 as an Insurance Agent, bringing energy and a results-driven mindset to the team. Since beginning his insurance career that same year, he has focused on helping customers understand their Property & Casualty coverage options and helping see they are well protected. As a licensed insurance professional, Jarrett takes pride in delivering straightforward guidance and exceptional service. He enjoys building relationships with customers and providing coverage solutions that align with their priorities and goals. Outside of work, Jarrett values quality time with his daughter and enjoys staying active by playing pickleball. His enthusiasm and dedication make him a strong promoter for every customer he serves

• 

  Ryan Agustin

  Sales Professional

  Ryan Agustin joined The Agency in 2024 as a Licensed Sales Professional, bringing nearly a decade of insurance experience and a strong commitment to customer service. Having started his career in 2015, Ryan has developed extensive knowledge in both Personal and Commercial Lines—including Home, Auto, Motorcycle, Renters, and General Liability coverage. Fluent in English and conversational in Spanish, Ryan is dedicated to clear communication and delivering tailored insurance solutions that meet each customers unique needs. His approach emphasizes building long-term relationships rooted in trust, professionalism, and results. Ryan’s favorite part of his role is the opportunity to interact with people every day and make a meaningful impact by helping them protect their lives and businesses. Outside of work, Ryan enjoys exploring new recipes he finds and capturing sports moments as an amateur videographer on weekends. His creativity and attention to detail carry through everything he does—both in and out of the office.

• 

  Tanya Schaffer

  Sales Professional

  Tanya Schaffer joined Erick Ellgren’s Allstate Agency in November 2024, bringing over 11 years of experience in the insurance industry. Her career began in Claims and insurance with two national companies, where she developed a strong foundation in customer service and problem-solving before transitioning into sales. As an Outbound Sales Producer, Tanya holds a Property & Casualty license and focuses on Auto, Home, Renters, Landlord, Motorcycle, Umbrella, Flood, Hurricane, and more. She is known for her enthusiasm, drive, and commitment to delivering results for customers through efficient one-call closes and strong multi-policy solutions. Fluent in English with conversational Hawaiian, and Spanish, Tanya thrives on connecting with customers across diverse backgrounds. Outside of work, she enjoys spending time with her 13-year-old son, Kanekoa, and sharing her passion for Hawaiian culture as a dedicated hula dancer.

• 

  Patricia Kaanoi

  Customer Service & Sales Professional

  Patricia Kaanoi joined The Agency in 2025, bringing a warm approach and strong attention to detail to the Inside Sales and Customer Service team. Beginning her insurance career in 2022, she has developed valuable experience in assisting customers with Auto, Home, Hurricane, Flood, and Rental insurance. Patricia is passionate about helping customers solve problems and helping see their coverage choices provides the protection they need. Her genuine care for others extends beyond her professional work. Patricia is deeply involved in animal rescue, having cared for and found homes for more than 25 kittens across Hawaii. Although she is highly allergic to cats, her compassion and dedication to helping them never waver.

• 

  Alida Bakouan

  Service Professional

  Alida joined the Agency in 2025 and brings with her valuable experience from her years in the insurance industry. As a licensed Property and Casualty agent fluent in English and French, she is dedicated to helping people protect what matters most. Alida finds fulfillment in connecting with customers and providing personalized support to meet their unique needs. She starts her day with a good playlist to set an upbeat tone, and outside of work, she enjoys spending quality time with her family.

• 

  Elizabeth Schell

  Sales Professional

  Elizabeth “Lizzie” Schell is an accomplished insurance agent who began her career in 2020 and joined our agency in 2024. Specializing in Property & Casualty and Life insurance, Lizzie is committed to guiding customers through coverage options. Drawing on her background as a creative professional with an art degree, Lizzie merges analytical experience and creativity to deliver tailored insurance solutions. She takes pride in informing customers, building trust, and helping individuals and families secure long-term peace of mind through exceptional service

• 

  David Gaspar

  Customer Service & Sales Professional

  David Gaspar began his insurance career in 2018 and brought his passion for protection and service to the agency in 2025. He focuses on Auto, Home, and Umbrella insurance, helping individuals and families safeguard what matters most. David finds deep fulfillment in being a trusted agent—especially in those important moments when customers call him first after an incident. To him, that’s the ultimate sign he’s done his job well. A longtime resident of Hawaii, David has spent more than 20 years enjoying the islands’ natural beauty, ocean lifestyle, and the spirit of aloha that guides his approach to both life and work. He believes in building lasting relationships and standing by customers through every stage of life. A three-week journey through India left a lasting impression on him, broadening his worldview through rich culture, flavorful cuisine, and historic landmarks. David brings that same curiosity, care, and connection to every customer interaction.

• 

  Courtney Cullen

  Customer Service & Sales Professional

  Meet Courtney Cullen, our newest Allstate Sales and Service Agent. Courtney began her career in the insurance industry in 2022 and joined our agency in 2025. She specializes in Property and Casualty Insurance, and her favorite part of the job is helping people protect what matters most to them. Outside of work, Courtney is an adventurer at heart. She completed a two-hour open circuit dive using side mount equipment, and she once rappelled 40 stories off the roof of the Hyatt Regency Waikiki to raise money for the Hawaii Special Olympics. Courtney’s passion for helping others and her adventurous spirit make her a fantastic addition to our team.

• 

  Michelle Santos

  Operations Manager

  With a career in insurance spanning back to 1996, Michelle Santos brings nearly three decades of industry experience to the agency. Over the last 11 years, she has been instrumental to the agency’s growth—first as a standout Sales Professional for nine years, and now as Operations Manager. She finds the greatest satisfaction in watching her colleagues grow in skill and confidence, and she’s known for fostering a supportive, high-performing culture grounded in excellence and care. Outside the office, Michelle is a published author who enjoys puzzles, card games, and board games—bringing the same strategic mindset and focus to her hobbies as she does to her leadership. Whether guiding a training session or mastering a complex puzzle, she approaches every challenge with insight, energy, and an unwavering drive to win together.