Erick Ellgren: Allstate Insurance

Conor McMenamy

Conor McMenamy began his insurance career in 2010 and moved from New York City to join the agency in 2014. As a Personal Financial Representative holding CRPC and AAMS designations, Conor focuses on education and guidance. He is committed to understanding each customers unique situation, priorities, and goals before developing personalized strategies to help them make informed financial decisions. Conor will help you find a wide range of choices in, mutual funds, retirement, life insurance, long-term care and a variety of annuities designed to meet both general and specific financial needs. He takes pride in helping customers achieve financial security and helping protect what matters most to them and their families. Outside of work, Conor is a proud father of two young boys. He enjoys surfing, golf, and playing ice hockey, and is an enthusiastic follower of both the NHL and NFL, especially through his participation in fantasy football.

Lauren Tonjes

With a career in insurance that began in 1980, Lauren Tonjes brings over forty years of experience and dedication to her role as Inside Sales and Service Representative at The Agency, where she has served since 2015. Lauren offers an extensive range of coverage options—including Home, Auto, Umbrella, Hurricane, Flood, Commercial, Motorcycle, Boat, and more. She is known for her ability to connect with customers, listen attentively to their needs, and provide clear, reassuring guidance that helps them feel secure in their choices. Beyond her professional life, Lauren channels her creativity into needlework and sewing, crafts she finds both relaxing and fulfilling. She is also a devoted cat mom. Lauren’s blend of patience, experience, and personal warmth makes her a memorable part of every customers insurance experience.

Services: Home - Auto and Commercial insurance

Angelina Hughes

Since starting her insurance career in 2022, Angelina Hughes has quickly become a Sales Producer at The Agency, where she’s been proudly assisting customers since 2023. Angelina focus’ on Home, Auto, Business, Umbrella, Condo and Life insurance, offering knowledgeable guidance and personalized service. What drives Angelina most in her work is helping people understand their coverage choices and seeing their assets are well protected. She believes in helping customers so they can feel confident about the important decisions they make for themselves and their families. A proud graduate of the University of Redlands, Angelina holds both a Bachelor’s degree and an MBA. She also has a passion for athletics, having played college volleyball for Redlands. Angelina’s drive, experience, and personal warmth make her a valued resource for anyone seeking insurance peace of mind.

Services: Home and Auto insurance

Mathew Mikulecky

Matt Mikulecky joined The Agency in 2022, diving into the insurance sales world with a strong sense of responsibility and care. He works closely with customers to help safeguard their homes and vehicles, seeing every detail is addressed and every question is answered. Matt genuinely enjoys building trust and clarity with those he serves, and he measures his success by the peace of mind customers feel. When he’s not at the agency, Matt can usually be found at the gym or out for a run, channeling his energy into staying healthy and active. He believes that the discipline and perseverance he develops through fitness translate directly into his work, helping him stay sharp and ready to tackle any challenge. Matt’s approach is straightforward and genuine—he’s here to help, and he takes that role seriously.

Services: Home and Auto insurance

Kamakani Macdonald-Chun

Kamakani Macdonald-Chun began his insurance career in 2023 when he joined our agency, bringing his natural people skills and positive energy to the world of insurance. He focuses on selling Home insurance, Auto insurance, and a wide range of other personal coverage options. Kamakani's favorite part of the job is having real conversations with people—he finds it genuinely rewarding to connect with others and help when they need it most. Whether he’s answering a quick question or walking a customer through the details of a new policy, Kamakani approaches each interaction with patience, clarity, and care. His approachable style and commitment to service make him someone customers can rely on. For Kamakani, it’s not just about selling insurance—it’s about making someone’s day better and seeing that they feel supported and protected.

Services: Home and Auto insurance

Tanya Schaffer

Tanya Schaffer joined Erick Ellgren’s Allstate Agency in November 2024, bringing over 11 years of experience in the insurance industry. Her career began in Claims and insurance with two national companies, where she developed a strong foundation in customer service and problem-solving before transitioning into sales. As an Outbound Sales Producer, Tanya holds a Property & Casualty license and focuses on Auto, Home, Renters, Landlord, Motorcycle, Umbrella, Flood, Hurricane, and more. She is known for her enthusiasm, drive, and commitment to delivering results for customers through efficient one-call closes and strong multi-policy solutions. Fluent in English with conversational Hawaiian, and Spanish, Tanya thrives on connecting with customers across diverse backgrounds. Outside of work, she enjoys spending time with her 13-year-old son, Kanekoa, and sharing her passion for Hawaiian culture as a dedicated hula dancer.

Patricia Kaanoi

Patricia Kaanoi joined The Agency in 2025, bringing a warm approach and strong attention to detail to the Inside Sales and Customer Service team. Beginning her insurance career in 2022, she has developed valuable experience in assisting customers with Auto, Home, Hurricane, Flood, and Rental insurance. Patricia is passionate about helping customers solve problems and helping see their coverage choices provides the protection they need. Her genuine care for others extends beyond her professional work. Patricia is deeply involved in animal rescue, having cared for and found homes for more than 25 kittens across Hawaii. Although she is highly allergic to cats, her compassion and dedication to helping them never waver.

Alida Bakouan

Alida joined the Agency in 2025 and brings with her valuable experience from her years in the insurance industry. As a licensed Property and Casualty agent fluent in English and French, she is dedicated to helping people protect what matters most. Alida finds fulfillment in connecting with customers and providing personalized support to meet their unique needs. She starts her day with a good playlist to set an upbeat tone, and outside of work, she enjoys spending quality time with her family.

Elizabeth Schell

Elizabeth “Lizzie” Schell is an accomplished insurance agent who began her career in 2020 and joined our agency in 2024. Specializing in Property & Casualty and Life insurance, Lizzie is committed to guiding customers through coverage options. Drawing on her background as a creative professional with an art degree, Lizzie merges analytical experience and creativity to deliver tailored insurance solutions. She takes pride in informing customers, building trust, and helping individuals and families secure long-term peace of mind through exceptional service

David Gaspar

David Gaspar began his insurance career in 2018 and brought his passion for protection and service to the agency in 2025. He focuses on Auto, Home, and Umbrella insurance, helping individuals and families safeguard what matters most. David finds deep fulfillment in being a trusted agent—especially in those important moments when customers call him first after an incident. To him, that’s the ultimate sign he’s done his job well. A longtime resident of Hawaii, David has spent more than 20 years enjoying the islands’ natural beauty, ocean lifestyle, and the spirit of aloha that guides his approach to both life and work. He believes in building lasting relationships and standing by customers through every stage of life. A three-week journey through India left a lasting impression on him, broadening his worldview through rich culture, flavorful cuisine, and historic landmarks. David brings that same curiosity, care, and connection to every customer interaction.

Courtney Cullen

Meet Courtney Cullen, our newest Allstate Sales and Service Agent. Courtney began her career in the insurance industry in 2022 and joined our agency in 2025. She specializes in Property and Casualty Insurance, and her favorite part of the job is helping people protect what matters most to them. Outside of work, Courtney is an adventurer at heart. She completed a two-hour open circuit dive using side mount equipment, and she once rappelled 40 stories off the roof of the Hyatt Regency Waikiki to raise money for the Hawaii Special Olympics. Courtney’s passion for helping others and her adventurous spirit make her a fantastic addition to our team.

Michelle Santos

With a career in insurance spanning back to 1996, Michelle Santos brings nearly three decades of industry experience to the agency. Over the last 11 years, she has been instrumental to the agency’s growth—first as a standout Sales Professional for nine years, and now as Operations Manager. She finds the greatest satisfaction in watching her colleagues grow in skill and confidence, and she’s known for fostering a supportive, high-performing culture grounded in excellence and care. Outside the office, Michelle is a published author who enjoys puzzles, card games, and board games—bringing the same strategic mindset and focus to her hobbies as she does to her leadership. Whether guiding a training session or mastering a complex puzzle, she approaches every challenge with insight, energy, and an unwavering drive to win together.

James Davenport

James Davenport is a Sales Agent and he helps customers better understand their insurance and feel confident in the coverage protecting what matters most to them. He began his career in the insurance industry in 2026 and is licensed in Property and Casualty. James is passionate about making insurance conversations clear, approachable, and helpful, so customers feel informed and supported every step of the way. He values building trust through education, communication, and a genuine commitment to helping people make confident decisions about their protection. Outside of work, James enjoys surfing and watching his favorite sports teams, bringing that same energy, focus, and team spirit into his role each day.

Micah Tong

Micah enjoys helping individuals and families find options tailored to their needs and lifestyle. Fluent in English and partial Japanese, he brings a unique background from the motion picture industry, having worked with big names. Outside of work, Micah enjoys coaching high school basketball and playing golf.

Joy Robinson-Bell

Joy Robinson-Bell has been an insurance professional since 2000 and her favorite part of her career is making certain customers have the correct insurance at the right time. Outside the office, Joy is a distance runner who has completed the London, New York, and Chicago marathons. She and her husband started 4EwaRunners, a run group on the Leeward side of Oahu. She is also a new golfer - and loving it.

Amethyst Kawakami

Amethyst Kawakami joined the Agency in 2026 as a member of the Inside Sales Team, bringing 11 years of customer service experience to her new career in insurance. After earning her insurance license, she began helping customers with their Home insurance and Auto insurance needs, providing service in English. Amethyst’s favorite part of the job is building genuine relationships with customers and helping them feel informed and confident in their coverage. She enjoys making insurance easier to navigate and helping each customer feel supported throughout the process. Amethyst believes that helping people starts with listening, understanding their needs, and creating a positive experience. Her extensive customer service background has shaped her people-first approach, and she takes pride in building connections that make customers feel comfortable asking questions and exploring their insurance options. Outside of work, Amethyst is a proud cat mom to the sweetest tuxedo cat. She loves spending time outdoors, catching live music at concerts and festivals, and making memories with loved ones. On her days off, you can often find her relaxing at the beach, exploring new restaurants, or indulging in dessert, which she can never say no to! Her love of new experiences, connection, and life’s little pleasures shines through in everything she does.

Julie Baucom

Julie Baucom takes a consistent, efficient, and thorough approach to helping customers with their insurance needs. She is committed to helping see customers understand their coverage, know what options are available to them, and feel confident that their insurance fits their individual needs. Julie believes that insurance should be straightforward and personalized, and she takes pride in helping customers make informed decisions about protecting what matters most. Julie understands that insurance needs can change over time, and she is dedicated to being a dependable resource for customers along the way. Whether she is answering questions, reviewing coverage options, or helping make adjustments as life changes, Julie strives to help every customer feel supported, informed, and well taken care of. Her attention to detail and commitment to dependable service help create a positive experience customers can feel confident in.

Jason Decosta

Jason DeCosta started his insurance career in 2002 and has over two decades of experience, having sold more than 25,000 insurance policies. He is experienced in multi-lines of insurance and enjoys connecting with customers and giving them peace of mind that they are help protected in a time of need. Besides his willingness to help customers and everyone around him, Jason enjoys golfing, going to the gym, and beach time. He is the oldest of 12 brothers and sisters and the proud father of a wonderful son and daughter.

Sharlene Fujisato

Sharlene Fujisato began her career in the insurance industry in 2016 and joined the Agency in 2026. Fluent in English and conversational in Japanese, she focuses on Home insurance and Auto insurance. Sharlene’s favorite part of the job is working with customers to help protect their families, personal assets, business interests, and everything they have worked hard to build. She enjoys getting to know each customer and providing thoughtful assistance that helps them feel confident in their coverage. Sharlene brings a diverse professional background to her role, with years of experience in luxury retail, copier sales, cemetery and funeral sales, and insurance. These experiences have helped her develop a strong ability to connect with people, understand their individual needs, and provide personalized service. She believes in building lasting relationships with customers and being a reliable representative as their insurance needs evolve. Outside of work, Sharlene loves to travel and enjoys experiencing new places and cultures. She is also a fan of film festivals and loves attending Broadway and comedy shows whenever she gets the opportunity. Her curiosity, versatility, and genuine enjoyment of connecting with people shine through both in her professional life and beyond.

Stanley Mackey

Stan Mackey helps customers understand their coverage options and feel confident about what they are protecting. Stan’s favorite part of the job is the interaction with customers and getting to know the people behind the policy. A former athlete and U.S. Army veteran, Stan brings discipline, follow-through, and a team-first mindset to his work. He believes good protection starts with a real conversation, and he takes the time to have one.